Privacy & Cookies

Privacy Policy

We are required by the Data Protection Act 1984 and 1998 to follow strict procedures to protect customer information. Consequently, any information provided by you will not be distributed to third parties. We may use this information to inform / tell you about changes to the site, mailings and offers. If you do not wish to receive this information, you may email us at media@surreysportspark.co.uk.

We will assume that the information displayed on the site is accurate and up to date and take all reasonable steps to protect information from loss, misuse and / or alteration. If the centre becomes aware that any information is inaccurate or out of date, it will make the necessary corrections (when supplied with amended data).

Any credit card transactions undertaken via the box office are secure. For the purpose of security, all transactions are recorded and stored.

Surrey Sports Park ‘Data Protection Statement’

Surrey Sports Park endeavours to conform to all data protection guidelines in accordance with the Data Protection Act (1998). Data is held and used for administrative purposes and to aid in our customer service. We also use the information to communicate with members and to update them with centre information, news and special offers.

If you want to know which of your personal data is held by Surrey Sports Park we are happy to provide it. If you do not want us to hold any of your data, or if your personal information changes, you can email us at media@surreysportspark.co.uk

Electronic Communications

Where Surrey Sports Park has obtained email addresses as a result of a commercial relationship, the individual is always given the opportunity to stop receiving the emails. The following copy forms the basis for the majority of communications to allow individuals to unsubscribe from communications:

You received this email because you are subscribed to receive Surrey Sports Park email updates for either information or offers. To unsubscribe from this list or to change your email address, please click unsubscribe or email media@surreysportspark.co.uk stating your ‘Subject’ as either Unsubscribe or your new email address.

Cookies

Like many websites, we use small text files (called cookies) which are stored on your browser to perform a variety of functions.This website uses a number of cookies to remember your settings and preferences. These cookies are there to make your life easier. Below is some information covering the types of cookies this website uses and why.

ANALYTICS COOKIES

We use Google analytics to track how people find and use our website. We use this information to identify how well the site is working, which areas are performing well and what areas could potentially be improved. This information is gathered anonymously and stored by Google.

CONVERSION TRACKING COOKIES

We also spend money on various online marketing channels (like Google Adwords). To monitor the performance of our marketing efforts we sometimes use conversion tracking cookies associated with specific actions (eg signing up to our email newsletter) so we can measure how effective each marketing avenue has been.

EMBEDDED VIDEO COOKIES

Sometimes we embed videos from other sites such as youtube.com. When we embed a video this allows the video provider to also set cookies on your browser. In most cases they will be using cookies to gather information which will allow them to improve their service. For more up to date information check with the video provider.

SOCIAL MEDIA COOKIES

We are active on various social media platforms and as such use a number of social media tools on this website. Each tool and plugin will be able to set cookies on your browser. For the most up to date information about specific social media cookies please check with the social media website in question.

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